SMS and email are becoming essential communication tools, comparable to the telephone in the twentieth century; most businesses couldn’t do without them. In the business world, email is probably the most frequently utilized communication medium, but SMS isn’t far behind, especially when it comes to reaching out to field-based employees and even customers, and even phone calls are still used on a regular basis.
Companies are using email and text messaging to provide time-sensitive information such as weather warnings, traffic advisories, and schedule changes, to help their employees do their best work, as well as reminding customers of their appointments.
Technology is changing in more ways than we realize. Every element of our everyday life, such as studying, working, and even conducting business, is influenced by technology. Technology has made it possible for companies to operate more effectively and efficiently. The maturity of electronic appointment reminders through SMS, phone, and email has opened up a whole new method for businesses to accommodate their clientele, benefiting not only their consumers but also their organization. It may even increase the profitability of your company.
These automatic alerts may be extremely useful when unforeseen events occur that cause you to forget about an important occasion. Having numerous alerts and reminders can assist with sparking your memory and guarantee you never miss another crucial appointment.
Yet, as with most forms of technology, there are disadvantages to each form of appointment reminder, just as there are benefits. As a business owner, it’s your job to determine which method – email, SMS, or phone – will be best for your business, your employees, and your customers. Take a look at this infographic for a better idea of each pro and con.
Infographic Designed By Call Text and Email Reminders Pluses and Minuses