Category: Customer Service

Connecting to Customers

Stay Better Connected With Your Customers During The Pandemic

The fact is that the Coronavirus pandemic that’s sweeping the globe is creating many unprecedented challenges for the global business industry. As multiple countries implement lockdowns and social distancing in a bid to stem the pandemic, the business industry has taken a significant hit, particularly for customer-facing businesses within it.  The current focus of combating

Continue Reading
Connecting with Customers

How to Connect with Your Customers

The key to any successful business has always been, and will always be, its customers. Without customers, all you have is a very expensive hobby. No matter how many different facets there are to your business, in the end, it always comes back to your customers. So why do so many businesses fail when it

Continue Reading

Customer Service That Inspires Confidence

During the current lockdown, businesses are struggling to retain their customers. It’s now more important than ever to keep an eye on your customer service so consumers feel confident shopping with you. This may involve infrastructure investment and effective marketing campaigns working in tandem.  Even in the best of times, you miss an opportunity when

Continue Reading

Never Miss a Free Training

Sign up here to receive notification as soon as seats open up for my free training sessions. They fill up fast - so make sure you're on the list!

I Want To Know!

Looking for the fastest, best-supported WordPress hosting? I use SiteGround - how about you?

Web Hosting