The covid-19 pandemic has significantly impacted businesses in different ways. Many small businesses closed, and others had to adapt various strategies to keep operating efficiently. Making sure that customers were satisfied while maintaining the restrictions has been challenging for entrepreneurs. It is crucial to understand how business owners can thrive during challenges times in the
Category: Customer Service
Many companies take the first step and try to increase traffic to their sites first. While this is important, they often focus only here instead of improving conversion rates. Plus, just focusing on traffic without tying it into conversions and sales, they waste time and money on marketing campaigns that don’t result in revenue. But
Marketing can elevate every department in your business. Imagine if you had a marketing team that was working to create awareness for your company and its products or services and create content to attract new customers. In addition, you would have a team of people promoting the value of what you offer, which would lead
The world has changed in different ways over the past year or so, in wake of the COVID-19 pandemic. There are not many industries that haven’t been impacted by lockdowns, quarantining, and other steps that have been taken to tackle the virus. So many small businesses around the world have had a number of challenges
Everybody makes mistakes, that is why pencils have erasers, and when we’ve lost a customer’s trust, or we have made a PR blunder, we can experience a massive crisis. However, what we do will determine the overall effect on our business. For anybody that wants to learn many lessons in the fine art of running
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