Category: Customer Service

The key to any successful business has always been, and will always be, its customers. Without customers, all you have is a very expensive hobby. No matter how many different facets there are to your business, in the end, it always comes back to your customers. So why do so many businesses fail when it

During the current lockdown, businesses are struggling to retain their customers. It’s now more important than ever to keep an eye on your customer service so consumers feel confident shopping with you. This may involve infrastructure investment and effective marketing campaigns working in tandem.  Even in the best of times, you miss an opportunity when